Once your company profile is verified, you can start expressing interest in other companies and receive interest from them. The Requests section is where all of this activity is managed.
How the Interest System Works
GT Setu uses a mutual interest model to protect both parties. Neither company’s real contact details are shared until both sides have actively agreed to collaborate and completed the necessary steps.
The process always follows the same 4-stage pipeline:
REQUEST → ACCEPTED → PAYMENT → ACTIVE
You can see which stage any collaboration is at by looking at the status tracker on the right side of each request card. The currently active stage is highlighted, completed stages show a green checkmark, and future stages appear as empty gray circles.
Navigating to Requests
Click Requests in the left sidebar. The page is titled “Manage incoming and outgoing collaboration requests” and is divided into two tabs.
Browsing and Shortlisting Partners
Before sending a request, use the Discover section to browse verified companies. Each company is shown with an anonymous company code (e.g. ZMCV-9573) rather than their real name. You can review their industry, capabilities, and profile before deciding whether to reach out.
You can also save companies to your Shortlist (accessible from the sidebar) to keep track of businesses you want to revisit or contact later.
Sending a Request
To express interest in a company:
- Open the company’s profile — either through Discover or your Shortlist.
- On their profile page, you will see a banner: “Ready to Connect? — Express your interest to unlock full contact details and start a direct conversation with this company.”
- Click the Express Interest button.
- The platform records your interest and notifies the other company.
Once sent, the request will appear in your Sent Requests tab under the Requests section.
Sending an interest request does not cost any credits. Credits are only used when a mutual match is confirmed and both parties proceed to payment.
The Sent Requests Tab
This tab shows all the requests you have sent out and their current status.
What each element on a Sent Request card means:
Company Code — The anonymous identifier of the company you reached out to (e.g. NZZZ-5683). Their real name is not shown until the collaboration is fully active.
Verified Badge — The blue tick next to the company code confirms the company’s identity has been verified by GT Setu.
Industry Category — The sector the company operates in, for example “ICT & Digital Technologies.”
Country — The company’s headquarters country.
Capability Tags — Descriptive tags showing what the company offers — for example, “Secure document sharing,” “Automated NDA generation,” “AI-driven partner matching.” If there are more than 3 tags, the rest are hidden behind a “+7 more” label.
Status Tracker (1 → 2 → 3 → 4) — Shows where the collaboration currently stands. At the sent stage, the first circle (REQUEST) will be green indicating it was sent. Once the other company accepts, circle 2 (ACCEPTED) becomes active and you will see a Make Payment button.
Make Payment button — Appears once the other company has accepted your request. Click it to proceed to the Match Success screen and pay the collaboration fee.
View Profile button — Opens the company’s full profile page in anonymous mode at any point.
Payment window expires in 14 days — A blue notice that appears once the collaboration reaches Stage 3. You have 14 days to complete payment. If neither party pays within this window, any pending credits are refunded.
The Incoming Requests Tab
This tab lists all requests that other companies have sent to you. A number badge (e.g. “1”) on the tab indicates how many new unreviewed requests are waiting.
What each element on an Incoming Request card means:
Company Code — The anonymous identifier of the company that sent you the request. Real details remain hidden until both parties complete the collaboration steps.
Verified Badge — Confirms the sending company has been verified by GT Setu.
Industry Category & Country — Quick identifiers to help you assess whether this company is in a relevant sector and geography for your business.
Capability Tags — A snapshot of what the company offers. Use these to quickly assess fit before viewing their full profile.
+X more — If the company has more than 3 tags, this label shows how many additional capabilities are listed. The tags shown are a summary.
View Profile button — Click this to open the company’s full anonymous profile before deciding. This is your opportunity to read their company description, understand their industry, collaboration intent, and capabilities before making a decision.
Accept button — Click to accept this incoming request and move the collaboration to Stage 2. A confirmation pop-up will appear before anything is finalized.
Decline button — Click to decline the request if you are not interested. The request will be removed from your list.
Viewing a Company Profile Before Deciding
Both on Sent and Incoming request cards, the View Profile button opens the company’s full profile page in protected mode.
What you can see at this stage:
- Company code and verified status
- Location (city, country)
- Phone and email — shown as masked placeholders (e.g. XXXX XXXXX) until collaboration is activated
- Business Overview: company description, trade name, industry category, sub-industry, collaboration intent, and company type
- Images and Documents tab — any brochures or product images they have uploaded
What remains hidden until collaboration is active:
- Real company name
- Actual phone number
- Actual email address
- Registered address
Use the View Profile screen to do thorough due diligence before accepting. Review the company description, industry fit, and collaboration intent carefully. This is your most important tool for finding the right partners.
Next Step
Once you receive an incoming request and are ready to move forward, learn what happens when you accept it.
➡ Continue to: Accepting a Collaboration Request
Team GTsetu represents the product, compliance, and research team behind GTsetu, a global B2B collaboration platform built to help companies explore cross-border partnerships with clarity and trust. The team focuses on simplifying early-stage international business discovery by combining structured company profiles, verification-led access, and controlled collaboration workflows.
With a strong emphasis on trust, compliance, and disciplined engagement, Team GTsetu shares insights on global trade, partnerships, and cross-border collaboration, helping businesses make informed decisions before entering deeper commercial discussions.