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Accepting a Collaboration Request

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When another company expresses interest in collaborating with you, you will receive an incoming request in the Requests section. This guide explains how to review and accept that request, and what happens immediately after you do.

Step 1 — Go to Incoming Requests

Click Requests in the left sidebar. The page will default to the Incoming Requests tab. If you have pending requests, a number badge will appear on this tab showing how many are waiting.

Each company is identified by an anonymous code (e.g. ZMCV-9573) — their real company name is not shown at this stage.

Step 2 — Review the Request

Before accepting, take a moment to review the incoming request card:

  • Check the industry category and country to assess initial fit.
  • Read through the capability tags to understand what the company offers.
  • Click View Profile to open their full anonymous profile, read their company description, understand their collaboration intent, and review their products or services.

Only proceed to acceptance once you are confident this is a company worth collaborating with.

Step 3 — Click Accept

When you are ready, click the green Accept button on the request card.

A confirmation pop-up will appear on screen titled “Accept Interest Request.”

Step 4 — Read the Confirmation Pop-up

The pop-up shows you exactly what will happen when you confirm. Read each point carefully:

This will:

Create a mutual match — Both companies are now formally matched on the platform. This is recorded as a mutual interest confirmation.

Require collaboration payment (14 Credits) — Once accepted, both companies will need to pay 14 credits each to unlock the full collaboration workspace. This is separate from accepting — clicking Confirm here does not deduct any credits. Credits are only deducted when you proceed to payment.

Unlock full company details — After payment is completed by both sides, each company’s real name, phone, email, and address will become visible to the other.

Activate workspace — After payment, a shared collaboration workspace is opened for both companies to use.

Step 5 — Click Confirm & Proceed

After reading the pop-up, click the blue Confirm & Proceed button to finalize your acceptance.

The pop-up closes and the following happens immediately:

  • The collaboration status moves to Stage 2: ACCEPTED
  • The REQUEST circle on the status tracker turns green (completed)
  • The ACCEPTED circle becomes the active highlighted stage
  • The Accept and Decline buttons on the card are replaced by a Make Payment button
  • The other company receives a notification that you have accepted their request

What Happens on the Other Company’s Side

When you accept a request, the company that originally sent you the interest request will see their Sent Request card update. Their status tracker will also advance to Stage 2 (Accepted) and a Make Payment button will appear on their card.

Both companies are now in the Accepted stage and either party can proceed to payment. Typically, the party whose turn it is to pay will be indicated by the tracker.

What You Should Do Next

After accepting, you can either wait for the other company to make payment first, or proceed to payment yourself by clicking the Make Payment button on the request card.

Accepting a request does not lock you in or cost credits. Credits are only used when you actively click Make Payment and confirm the credit deduction. If you change your mind after accepting but before paying, the collaboration will expire after 14 days and no credits will be lost.

Next Step

Once mutual acceptance is confirmed, the next step is to review the Match Success screen and complete the collaboration payment.